Fix Check the Log For More Information Kodi Error
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You are in the middle of installing an add on or streaming a file when you get an error pop up which says “Check the log for more information”
Perhaps you refresh and the error message goes away, but if this persist then its time to delve a bit deeper and get to know your error log.
In this guide we look at what an error log is and why we get it, how can check it and importantly how to fix it.
What is an Error Log?
All software has an error log, which provides a written blow by blow account of errors that. It’s simply a record of events that are being tracked through your Kodi log file.
By checking the error log, we can begin to understand where a software error had originated from.
Why Am I Getting This Error?
Understanding why you get an error is like asking how long a piece of string is.
Generally, errors in Kodi tend to come from missing files which should in an add on that you are installing. Corrupted files are common when dealing with Kodi add ons, which is why we always advise that you download them from their official website and sources.
Also, sometimes files from a new add on may have the same name as another script running on Kodi. This creates a conflict and an error.
But only through checking the error log can you start to get to the bottom of the error.
How Can I Check My Error Log?
You can check your error log using an official Kodi add on called Log Viewer, which you can install in a few simple steps:
- Start on the Kodi Home Screen
- Go to Add ons
- Click install from repository
- Kodi Add ons repository
- Program add ons
- Log Viewer for Kodi
- Install and run the Log Viewer add on
- On the Add on screen select setting and then invert log, so that you can see the most recent error messages first. Alternatively, you can check the option “show log when error occurs”
- Close the setting tabs and click the “Show Log “option
- Errors will be obvious with a large “ERROR” message next to a time stamp
Saving the errors to a notepad or taking a photo of them at the time is useful to compare once you run through the fixes.
If the error persists then you can check if it’s the same error and use it on forum and message board to gain insights from other users.
Fixing the Error Log
Bearing in mind that errors can be far-reaching we have several fixes that will probably get your error fixed. Run through each fix in turn and then retry the original add on and see if the error has disappeared
Clear Cache
A cache is a store of temporary files which are saved to allow add ons, and media to run faster upon the second time of asking. By storing these files your device does not have to keep requesting the same resources from the server.
Kodi does not have an inbuilt maintenance function for clear cache. We recommend downloading Raw Maintenance, thought there are plenty of other good programmes like Indigo, Ares Wizard and Looking Glass.
Download Raw Maintenance using the following steps:
- Start on the Kodi Home Screen
- Go to setting and File Manager
- Add source and add none, enter the following URL in the pop-up bar: http://solved.no-issue.is/
- Name the file and then go back to home, setting and install from zip file. Wait for the file to unzip
- Finally install the add on from repository
- Return to the home screen and run Raw Maintenance, from the settings menu click clear cache and purge packages
Clearing cache is a good place to start and should fix most errors. If the problem persists, move onto the next fix.
YOUR INTERNET ACTIVITY IS BEING WATCHED
ReviewVPN cannot attest to the legality, security and privacy of the applications discussed on this site. It is highly recommended that you use a VPN service while streaming or using Kodi.
Currently, your IP 90.188.89.136 is visible to everyone and your Browser is being tracked by Advertisers & ISP Provider.
Here are the main reasons why you must use a VPN:
- Your activities are hidden from your ISP, the government, and from the apps you are using.
- You can access additional movies and TV streams.
- ISP attempts to throttle are thrwarted thus reducing buffering issues.
- Geographically restricted content like Netflix and Hulu can be unblocked.
A VPN works be replacing your ISP-assigned IP address and creating an encrypted tunnel. We recommend the no log service offered by IPVanish. It works well on a Firestick and offers the fastest possible speeds.
Installing and Updating Kodi URL Resolver
Kodi URL Resolver is pivotal for most add ons to work. By converting fetched URL files into workable media files that can be played within the media player.
Without it you will get a lot of broken links. Many problems can persist because your add on may not be getting the most up to date links. If you don’t already have it, the following is a guide to install and then update URL Resolver:
- From the Kodi Home screen to go setting, File Manager, Add source, Add none and then write in this URL: https://raw.githubusercontent.com/kodil/kodil/master/repo/script.module.urlresolver/script.module.urlresolver-3.0.13.zip
- Name the file then go to unzip file, once unzipped install the add on
- Return to the home screen and go to settings, click the button in the left-hand corner which says Beginner to change it to Expert
- Click on add ons and manage dependencies, from here click URL Resolver, settings and then update
Check to see if the error persists. The first 2 fixes will get rid of the majority of problems
Check the Add On
If the problem continues, but does not seem to occur in other add ons, then you may want to check the version you have installed using the following checklist:
- Does the error occur persistently or only when playing a specific file?
- Did you install the add on from its official source or a third-party website?
- Have you tried uninstalling and reinstalling the add on?
- Is the add on updated to the latest version?
- Is Kodi updated to the latest version? (You may also want to try downgrading Kodi to an older version if the problem has only recently started since a recent Kodi update)
If you check the error log and see 404 errors that means that the add on cannot communicate with the server and may have internal issues.
Many add ons lapse into obscurity simply because the developer stops working on them. In which case maybe just drop the add on and use Google to find one that works.
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How to Install Surfshark VPN on Firestick
If your Firestick still has the older interface, read this article to learn how to update it: Update Firestick Interface.
Follow our screenshots below to install the SurfShark VPN app on your Fire TV stick.
1. Go to the Home screen of your Firestick.
2. Navigate towards the Find tab. Press the Search button from the resulting dropdown.
3. Type in the keyword of SurfShark and select from the suggestions that will appear.
4. Click the official SurfShark icon from your search results.
5. Press the Download (You own it) button.
6. The SurfShark VPN installer will download on your device.
7. SurfShark VPN’s app will automatically install itself on your Fire TV stick.
8. Press the Open button after completing SurfShark VPN’s installation process.
9. Please wait for the SurfShark VPN to load its user interface.
10. You can now log in with your SurfShark VPN account credentials.
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Final Thoughts
If you have got here and the error persist, we have 2 final solutions. Use a trusted VPN to prevent your Internet Service Provider from blocking your access to certain IP addresses. Or take the error log and find a reputable Kodi forum, paste the log and report your issue with as much detail as possible, including the add on you are using, the version of Kodi and the add on.
Some errors just need more than a guide, then need a community!
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