Amazon Firestick Customer Service

Have you ever run into a problem with your Amazon Firestick device? Problems that require customer support from the Amazon Firestick team? If the answer is yes, you are in the right article. We will help you with how to contact Amazon Firestick customer service.


Amazon Firestick is a widely popular device where you can stream movies, series, live TV, etc. It is very powerful since you can do a lot with it, but this does not erase the fact that it sometimes runs into some errors.

Amazon Firestick actually provides 24/7 customer support for these kinds of problems. You can reach them via phone, email, and chat. Our goal is to provide the correct details of how you can contact them.

Aside from the phone, email, and chat, you can also contact Amazon Firestick customer service on their social media platforms such as Twitter and Facebook. We will also talk about this part.

Let’s dig in and have our problems solved.




What Are The Reasons Why Should I Contact Amazon Firestick Customer Service

Before we provide contact details, it is better to know first why are you reaching out to them in the first place.

So here are the common or possible reasons why should you contact Amazon Firestick customer service.


1. If Your Amazon Firestick Can’t Connect to the Internet

Your Amazon Firestick device won’t work without the internet. If it keeps on going online while you are using it, check your connection first.

If you are sure that there are no problems with your internet, then that’s when you should contact Amazon Firestick Customer Service. The reason behind this is probably an error with your Amazon account information.

Other Possible Solutions:

What to Do When Firestick Says No Signal


2. If Your Amazon Firestick Screen is Completely Blank

There are times when you see a full blank on your screen. Before you contact Amazon Firestick customer service, you should try restarting your Firestick first.


3. If Your Firestick Remote Isn’t Working

There are so many possible reasons associated with your Firestick remote.

Here are the best and most helpful articles to fix your Firestick remote problems:


4. If Your Order is Late or Wrong

You should really contact Amazon Firestick customer service if your order is late or wrong. This will identify the root cause of the problem and they can solve it as soon as possible.


 Now it is time to mention the numbers and accounts you should contact when one of these things happens.



ReviewVPN cannot attest to the legality, security and privacy of the applications discussed on this site. It is highly recommended that you use a VPN service while streaming or using Kodi.

Currently, your IP is visible to everyone and your Browser is being tracked by Advertisers & ISP Provider.

Save 65% Now

Limited Time Offer

Here are the main reasons why you must use a VPN:

  • Your activities are hidden from your ISP, the government, and from the apps you are using.
  • You can access additional movies and TV streams.
  • ISP attempts to throttle are thrwarted thus reducing buffering issues.
  • Geographically restricted content like Netflix and Hulu can be unblocked.

A VPN works be replacing your ISP-assigned IP address and creating an encrypted tunnel. We recommend the no log service offered by IPVanish. It works well on a Firestick and offers the fastest possible speeds.

Special Limited Time Offer - Get IPVanish


How to Contact Amazon Firestick Customer Service


Amazon Firestick Customer Service Phone Number

  1. United States: 1-888-280-2331
  2. Canada – 1-877-586-3230
  3. United Kingdoms – 0800 279 7234


You can call any of these numbers at any time. Even on holidays, someone is going to answer your calls and concerns.


Amazon Firestick Customer Service Email Address

  1. For general inquiries, email
  2. For any inquiries related to billing, account setting, and the like, email


It takes about 48 hours before you get a reply from Amazon Firestick customer service. This is not the best way to raise your concerns to the team. We suggest using the next way if you are looking for an immediate response.


Amazon Firestick Customer Service Live Chat

  1. United States –
  2. Canada –
  3. United Kingdoms –


Amazon Firestick Customer Service Social Media

  1. Facebook –
  2. Twitter –


Use Firestick With A VPN

surfshark logo

Firestick can also track your online activities. You might not be aware of this. But you also need extra protection. It is important to secure your privacy. A VPN is the best way to do that. It will hide your IP address. A new IP address will be provided for you. This will make you anonymous. While streaming, apps, devices, websites, and trackers won’t know that it is you.

We suggest using Surfshark. It is the best VPN for Firestick. Surfshark does its job so well. We definitely love all of its features.

  • It makes you anonymous online.
  • This VPN gives you the freedom to choose your preferred location.
  • It has thousands of servers and locations worldwide.
  • No log policy.
  • Military-grade VPN encryptions and protocols.
  • 30-day money-back guarantee.
  • Compatible with all kinds of devices.
  • Allows an unlimited number of devices connected to one account all at once.
  • Best VPN for torrenting because of its P2P and SOCKS5 Proxy features.
  • It has a Kill Switch, Split Tunneling, and DNS Leak Protection Features.
  • Prevents Firestick Buffering and Kodi Buffering


Install Surfshark on Firestick

Best Surfshark Deal


How to Install Surfshark VPN on Firestick

If your Firestick still has the older interface, read this article to learn how to update it: Update Firestick Interface.

Follow our screenshots below to install the SurfShark VPN app on your Fire TV stick.

1. Go to the Home screen of your Firestick.

step 1 Install Surfshark VPN on Firestick


2. Navigate towards the Find tab. Press the Search button from the resulting dropdown.

step 2 Install Surfshark VPN on Firestick


3. Type in the keyword of SurfShark and select from the suggestions that will appear.

step 3 Install Surfshark VPN on Firestick


4. Click the official SurfShark icon from your search results.

step 4 Install Surfshark VPN on Firestick


5. Press the Download (You own it) button.

step 5 Install Surfshark VPN on Firestick


6. The SurfShark VPN installer will download on your device.

step 6 Install Surfshark VPN on Firestick


7. SurfShark VPN’s app will automatically install itself on your Fire TV stick.

step 7 Install Surfshark VPN on Firestick


8. Press the Open button after completing SurfShark VPN’s installation process.

step 8 Install Surfshark VPN on Firestick


9. Please wait for the SurfShark VPN to load its user interface.

step 9 Install Surfshark VPN on Firestick


10. You can now log in with your SurfShark VPN account credentials.

step 10 Install Surfshark VPN on Firestick

Learn more about Surfshark and Grab the Best Surfshark Deal Now!


Install Surfshark on Firestick

Best Surfshark Deal


Other VPNs to Consider

NordVPN (Best for Streaming)

Best Features

  • 5000+ Server in 50+ Countries 
  • Military-Grade Encryption
  • Fast Connection Speed
  • Suitable to a lot of devices
  • No-Log Policy

  • Complete $5.89 per month (64% Discount)
  • Plus $4.59 per month (56% Discount)
  • Standard $3.69 per month (55% Discount)

Best Features

  • 750+ High-speed VPN Servers in 43 Locations
  • Military-Grade Encryption
  • Fastest HD Streaming and Gaming
  • 30-Day Money-Back Guarantee
  • Unlimited Data & Devices
  • No-Log Policy

  • 3 Years $1.99 per month (82% Discount)
  • 1 Years $3.29 per month (70% Discount)
  • 1 Month $10.99 per month

IPVanish VPN (Most Secure)

Best Features

  • 1200+ Servers in 60+ Countries around the world
  • Unlimited Connections
  • No-Log Policy
  • Top Notch Military-Grade VPN Protocols and Encryptions
  • 100% Safe and Secured
  • Most Trusted VPN
  • Best VPN for Firestick
  • 30-Day Money-Back Guarantee

  • Yearly $3.99 per month (63% Discount) – 30 days risk free + Ransomware & Malware Protection
  • Quarterly $5.32 per month (51% Discount)
  • Monthly $10.99 per month


For more VPN discounts, go to ReviewVPN Deals and purchase the best VPN for you.

Click here to get the lowest price on Surfshark through our exclusive limited-time offer.



Is it easy to speak with a person/representative?

The straight answer for this is NO. Raising your concern to Amazon takes time. When you contact them, you will speak with a bot. But if you make it a point that your problem needs more personal help, you will be directed to a representative.


What is the best way to contact Amazon Firestick Customer Support?

You can contact them via phone, email, chat, and social media. But for us, the best way is via phone. Call the Amazon Firestick Customer service. Use the phone numbers we provided above.


Final Words

There are 4 ways to contact Amazon Firestick Customer Service. We provided phone numbers for the USA, Canada, and the UK. You can call them any time.

They also have an email address but the replies are mostly after 48 hours.

It is better to use live chat. You will talk first with the bot. If your concern is not yet solved, you will be directed to a representative.

You can check out the Facebook and Twitter pages for Amazon help. We also provided the links above.

For us, the best way to directly call them with your concerns.

We hope we were able to help you contact Amazon Firestick Customer Service. If there are other ways, feel free to share them in the comment section below. Thank you for your time.

How useful was this post?

Click on a star to rate it!

Average rating 5 / 5. Vote count: 1

No votes so far! Be the first to rate this post.

Share This Article :

Leave a Reply

Your email address will not be published.