Overview
Whenever a problem occurs with the Amazon Firestick or Fire TV, it is always recommended to restart the device. In doing so, unplug the device’s power cord. Then, wait for 10 to 20 seconds, and plug it back in. If the issue persists, a factory reset for the device may be needed. Nonetheless, this article will discuss Firestick Not Connecting To The Internet issue – How To Troubleshoot.
Firestick not connecting to the internet problem is a usual occurrence among Amazon Firestick or Fire TV users. Some users have experienced it several times and others bumped into the issue only very recently. Thus, it will be a great idea to know the causes and arrange different practical solutions. The first thing you do to find the solution to the Firestick not connecting to the internet issue is to check the strength of your internet connection. Whether or not the internet connection strength is great will discover the solutions.
Checking the Internet or WiFi Connection
If restarting the Amazon Firestick or Fire TV doesn’t work, there’s a possibility that the Firestick not connecting to the internet problem lies in the internet connection. Start checking if the WiFi is working on other devices, such as smartphones, tablets, or laptops. If it is, you found out the issue lies squarely with the Fire TV or Fire Stick, and you have to use the built-in network tool to check the status of the network and gather some pointers on how to fix the problem.
Check your WiFi networks:
- Go to the settings menu on your device
- Choose Network
- Press Play or Pause to check the Network
- This will let you know whether or not the home WiFi network is functioning
- If it’s not, then you must restart the modem or router to restore a connection
Restart Your Modem or Router
If the network isn’t functioning as it’s supposed to, restart your modem or router to fix the connectivity problem so that the Fire TV will reconnect to WiFi.
- Kick-off by turning off the router. Turn off the modem and wait for 20 to 30 seconds and then power it back on. Also, you may unplug the adapter to turn the device off.
- After 20 to 30 seconds, turn the router back on and wait for the device to establish a connection. It could take several minutes for the modem or router to totally power back on and link to the web.
- Once the modem or router fully connects, reconnect your Fire Stick or Fire TV to the WiFi.
- Reminder: If you use both a modem and a router, you need to turn on your modem first, then your router.
YOUR INTERNET ACTIVITY IS BEING WATCHED
ReviewVPN cannot attest to the legality, security and privacy of the applications discussed on this site. It is highly recommended that you use a VPN service while streaming or using Kodi.
Currently, your IP 216.73.216.102 is visible to everyone and your Browser is being tracked by Advertisers & ISP Provider.
Here are the main reasons why you must use a VPN:
- Your activities are hidden from your ISP, the government, and from the apps you are using.
- You can access additional movies and TV streams.
- ISP attempts to throttle are thrwarted thus reducing buffering issues.
- Geographically restricted content like Netflix and Hulu can be unblocked.
A VPN works be replacing your ISP-assigned IP address and creating an encrypted tunnel. We recommend the no log service offered by IPVanish. It works well on a Firestick and offers the fastest possible speeds.
What Causes a Fire TV or Fire Stick Not Connecting to Wi-Fi?
The major cause of FireStick or Fire TV connectivity problems is internet connection strength, but there are tons of other causes. Below are the most usual causes of a Fire Stick or Fire TV not connecting to Wi-Fi:
- Internet connection strength: If the FireStick or Fire TV is too far away from the router, the device will not be able to link to Wi-Fi. Too many obstructions may also have similar effects.
- Interference: Android-powered devices that create interference on an exactly similar frequency as the Wi-Fi network can prevent the Fire Stick from connecting. Microwaves, cordless phones, as well as other similar devices could cause this kind of issue.
- Router problems: Router issues tend to occur the longer you restart the hardware. Most of these problems will fix themselves after restarting the router.
- Fire Stick problems: In some cases, an issue with the Amazon FireStick may prevent the device from linking to your Wi-Fi. Nearly all Fire Stick problems can be fixed with a simple reboot unless you are having a hardware failure.
- Remote sync problems: If your Fire Stick will not connect to your Wi-Fi, and you can’t proceed due to the remote will not connect either, you will have to repair the Fire Stick remote to proceed.
Reconnect to the VPN
If you’re using a superior Virtual Private Network or VPN service, like Surfshark, it has a Kill-Switch feature that automatically blocks the web connection whenever you unintentionally disconnect from a VPN server. Thus, it’s likely that the VPN service has blocked the internet to keep your privacy and to keep the FireStick secure.
Just launch the VPN app and reconnect to a server to fix the Fire TV Stick internet connection issue.
Surfshark is the best VPN service for your Amazon Fire TV or FireStick while you stream sports, movies, and TV shows on the internet. The Surfshark VPN service will encrypt your connection to the web and generate an anonymous connection via a cloaked IP address. The features of Surfshark VPN service include:
- Best VPN service for Firestick and Kodi
- Best VPN for anonymous torrenting
- Fast same-country speeds
- No logs and no IP address leaks
- 10 simultaneous connections
How to Install Surfshark VPN on Firestick
If your Firestick still has the older interface, read this article to learn how to update it: Update Firestick Interface.
You can download Surfshark directly from the Amazon App store. It will be easy for you to find Surfshark with your Firestick’s Find feature. Refer to our screenshots below.
1. Go to the Home screen of your Firestick.
2. Navigate towards the Find tab. Press the Search button from the resulting dropdown.
3. Type in the keyword of SurfShark and select from the suggestions that will appear.
4. Click the official SurfShark icon from your search results.
5. Press the Download (You own it) button.
6. The SurfShark VPN installer will download on your device.
7. SurfShark VPN’s app will automatically install itself on your Fire TV stick.
8. Press the Open button after completing SurfShark VPN’s installation process.
9. Please wait for the SurfShark VPN to load its user interface.
10. You can now log in with your SurfShark VPN account credentials.
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Reset the Fire Stick to Factory Defaults
Some Amazon FireStick users keep resetting their devices once in several months as it aids with trouble-free device performance. Nonetheless, resetting could delete all existing applications as well as settings. That’s why resetting Amazon FireStick is the last troubleshooting option.
However, when nothing works, resetting typically fixes the Firestick not connecting to the internet issue.
Once you’ve reset your Firestick, you’ll need to set up the device like it’s new. Below is a guide on How to set up your FireStick.
- Head to FireStick Settings
- Go to My Fire TV
- Click Reset to Factory Defaults
- Then, click Reset to confirm
Compatibility Issues
Fire TV or FireStick requires a particular network and router/modem specifications. With regards to networks, you can connect your Fire TV or FireStick to WPA-PSK, WEP, WPA1-PSK encrypted, open, as well as hidden networks. Also, it supports AC, A, and N routers on 5 GHz, and N, B, and G routers on 2.4 GHz.
If you want to avoid this issue, check if your equipment and network are compatible with Fire TV or Fire Stick before purchasing the device.
Wi-Fi connectivity problems could be a bit annoying. Nonetheless, this write-up should help Fire Stick users easily discover the real issue. The procedures above are very simple, and frequently effective in fixing Fire Stick internet connectivity issues.
