StrongVPN Review

Editor’s Rating
Our Rating
Support
Speed
Price

StrongVPN Large Logo

 

StrongVPN started as a player on the Internet scene in 1995. They have colocation and hosting services in addition to their featured VPN product. StrongVPN is one of the best known personal VPN providers. The service currently has over 13,750 IP addresses and 500+ VPN servers in 22 different countries. They are known for great support and having servers located all around the world.

StrongVPN works for well for many different types of users and has excellent features. They are a very secure service and although users report running into some errors, their helpful customer service will figure out most problems. We wouldn’t recommend using this service for torrents. They are sticklers for following DMCA rules. Reports on speed tests find that StrongVPN is a fast VPN provider. StrongVPN offers easy to use software. The website has helpful instructions including video to assist you in setting up their service. 2048 bit encryption is offered. This is the highest level of encryption from any VPN provider.

Highlights

 

Software

StrongVPN provides a simple connection client for Windows, Mac, Android, and iOS devices. This mix is starting to be standard for most premium VPN services. Windows software comes in at a lean 2.5MB. In addition to the easy to use software, tutorials are offered for Windows (XP, RT, Vista, 7, 8, 10) , Mac OS X, Android, iOS, Linux, Ubuntu, bada, HP webOS, 560 Symbian, Chromium OS, dd-wrt routers, TomatoUSB, Sabai routers, and MikroTik Routers. Please note that StrongVPN for Android can only connect using OpenVPN technology.

strongvpn client

Technical Support

StrongVPN has excellent support. They can be reached 24/7/365. They allow customers to contact them through Skype, live chat, phone, and email. In an unusual twist, users can review the various support representatives. The various specialties of the reps are highlighted on the support page. Many of their reps speak multiple languages. Other specialties include DD-WRT, Linux, Macs, and VoIP. In addition to live support, a thorough FAQ is available.

Support Desk: http://secure.reliablehosting.com/esupport/
Billing Support: billing@support.reliablehosting.com
General Support: general@support.reliablehosting.com

Transparency is one of the most unusual components of their support. Pictures and reviews are posted of all the reps. The vast majority of these reps are multilingual. Pretty neat shit!

strongvpn support

Torrents

StrongVPN is not recommended for torrent usage. The company is based in the United States, which generally means that copyright complaints will lead to termination service. It is always better to have a layer of VPN protection when downloading torrents. Even an American company will keep most P2P users from facing legal ramifications. The main concern is that if you pay for service for a minimum term of three months, you could potentially lose a lot of money if the service is terminated. There is a Reddit thread from a StrongVPN user complaining about being blocked for uTorrent. Unfortunately, this is not an isolated incident.

 

Netflix

StrongVPN works well for accessing versions of Netflix from other countries. Other GeoIP services such as Spotify and Pandora can also be unblocked through the service. The deal with Netflix, Spotify, and Pandora is their contracts with the media providers are on a country by country basis. This allows the company that owns the media to determine the most lucrative distribution partner for each country. I personally view this as an antiquated distribution path. More people should use VPN and DNS services to circumvent the system to bring about change faster.

 

Tell Me More About How a VPN Works

A VPN works by replacing a users ISP assigned IP address that one appears to be from the region they connect. For example, if I was in Toronto and I connected to a VPN server in Chicago, websites and Internet applications would look at my new IP address and believe I was located in Chicago. This aspect of the services is the largest component for increasing privacy and unblocking sites and services that would otherwise be inaccessible due to GeoIP restrictions. Security is another main selling point of using a VPN. You need to be more selective when searching for the most secure VPN provider because packets are re-routed to what are hopefully secure servers. Layers of encryption and end-to-end tunneling are also added to encapsulate the data as it is transferred. Some protocols are more secure than others in terms of security. The tunneling features of a VPN make it optimal for bypassing censorship (firewalls). This makes the service highly sought after in high censorship countries, like China, or much of the Middle East.

 

Protocols

PPTP has long been regarded as the least secure protocol. Much of its sustaining popularity has to due to the fact that is typically the easiest connection to make and offers the least speed degradation. OpenVPN was long considered highly secure, but recent vulnerabilities (Heartbleed) showed it isn’t perfect. The vulnerabilities with OpenVPN have since been fixed and it is again considered a highly secure protocol. L2TP is technically L2TP over IPsec. These two technologies work together to create a highly secure connection. Many iOS and Android users connect using L2TP over IPsec because it is a default connection option on those phones. This means additional connection software is not required. SSTP is a connection protocol offered by StrongVPN that is not as ubiquitous in the market as the other three. SSTP is the connection that allows StrongVPN to say the offer encryption up to 2048 bit. The transport mechanism for SSTP is PPP or L2TP and the encryption is added by SSL (3.0 channel). This final protocols main downside is the fact that it is proprietary to Microsoft, although it can still be used on Linux machines too. SSTP is generally considered secure unless you are trying to evade the NSA. If that is your goal, it is unlikely that any of these protocols are right for you and Guantanamo is still open for business.

 

Pricing

StrongVPN used to have a truly insane pricing model. There were literally 100 different options to weed through. Fortunately, someone finally recognized how confusing that process was. They still have a ton of options in a drop down box, but they guide users to select from 3 different main pricing models. If you are dissatisfied with the service for any reason, take advantage of their 7 day money back guarantee.

new strongvpn prices

 

strongvpn pricing

 

Learn More about StrongVPN

Conclusion

StrongVPN has offered reliable VPN service for 20 years. During this time, their subscriber base has grown to almost 140,000 users. They provide easy to use software and quality 24/7 support. Two factors are holding back StrongVPN. They have an antiquated pricing model that is expensive, makes people signup for at least 3 months at a time, and limits server switches. Other VPN providers have also greatly surpassed Strong in the number of server locations offered. Access points in 22 countries is no longer impressive. This is likely to be a make or break it issue to the average user who will only consistently connect to 2 or 3 different servers, but it limits their global reach. Overall, the service is recommended due to their unprecedented reliability. If you are looking for a less expensive service, we recommend looking at PIA. If you need more servers, look at HMA or IPVanish.

One Response to “StrongVPN Review”

  1. Nemokami skelbimai says:
    June 25th, 2014 at 5:53 am

    Hey there, awesome review, very regards

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